Shipping Policy
📦 Shipping Policy – PulseCase
At PulseCase, we are dedicated to delivering your order as quickly and smoothly as possible, no matter where you are in the world. We ship hundreds of packages each week and strive to ensure a reliable and responsive experience for all our customers.
🕒 Processing & Shipping Times
We process orders from Monday to Friday. Your order will typically be prepared within 1 to 3 business days, and shipped on the following business day.
Please note: we do not ship on weekends or public holidays.
🌍 Estimated Delivery Times
- United States: 5–10 business days
- United Kingdom: 5–8 business days
- Canada: 6–10 business days
- Mainland Europe: 6–10 business days
- Australia & New Zealand: 6–10 business days
- Middle East: 6–12 business days
- Rest of the world: 6–15 business days
⏱ Please note that these are estimated timeframes and may vary depending on customs procedures or local courier delays. We cannot guarantee exact delivery dates.
🚚 Shipping Costs
- Free shipping on all orders over $49 USD
- For orders below this amount, a flat rate of $4.99 USD applies
📦 Order Confirmation & Tracking
As soon as your order is placed, you will receive an order confirmation email.
Once your package has shipped, we’ll email you a tracking number so you can follow its progress via our Track Your Order page.
📍 Important Delivery Notes
Please ensure that your shipping information is complete and accurate. Incorrect or missing details may cause delays, especially if we need to contact you for clarification.
Shipments may be handled by your national postal service or a local courier, depending on your region. If you're not home at the time of delivery, a notification card may be left to guide you on where to collect your package.
In some cases, customs clearance procedures may cause additional delays, and your local customs office may require extra documentation.